Terms of Service

1. Service Description

AktAI is an AI-powered EU AI Act compliance assistance platform designed to help organizations understand and work toward compliance with the European Union's Artificial Intelligence Act. The platform provides tools for AI system inventory management, risk classification, compliance document generation, and AI literacy training.

AktAI is a compliance assistance tool. It does not provide legal advice and does not guarantee compliance with the EU AI Act or any other regulation. The outputs generated by the platform are intended to support your compliance efforts and should be reviewed by qualified professionals before reliance.

2. Account Terms

• You must be at least 18 years of age to create an account and use the service.
• You must provide accurate and complete information when creating your account and keep this information up to date.
• You are responsible for maintaining the security of your account credentials, including your password. AktAI is not liable for any loss or damage arising from your failure to safeguard your credentials.
• Each individual may maintain only one account. Duplicate accounts may be terminated without notice.
• You are responsible for all activity that occurs under your account, whether or not you authorized the activity.

3. Subscription Terms and Billing

• AktAI currently offers monthly subscription plans. Details of available plans and pricing are displayed on our website.
• Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
• All billing and payment processing is handled through Stripe. By subscribing, you agree to Stripe's terms of service.
• All prices are listed in EUR (Euros).
• Value Added Tax (VAT) will be applied where applicable, based on your location and the prevailing tax regulations.
• If you upgrade your subscription plan mid-cycle, charges will be prorated for the remainder of the current billing period.

4. Cancellation and Refunds

• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period, and you will retain access to the service until that date.
• No partial refunds are provided for unused time remaining in a monthly billing period.
• AktAI currently does not offer annual plans. If annual billing is introduced in the future, any annual-plan refund terms will be published in these Terms before purchase.
• To request a cancellation or refund, contact us at support@aktai.eu.

5. Consumer Rights

If you are a consumer in Norway or the EU/EEA, you have the right to withdraw from a digital service purchase within 14 days of the purchase date, provided you have not begun using the Service during that period.

By beginning to use the Service, you acknowledge and consent to the loss of the withdrawal right in accordance with the Norwegian Right of Withdrawal Act (Angrerettloven) § 22(m) / Directive 2011/83/EU Article 16(m).

Nothing in these Terms affects your mandatory statutory rights under applicable consumer protection legislation. You may submit complaints to Forbrukertilsynet (the Norwegian Consumer Authority) or to the European Commission's Online Dispute Resolution platform.

6. Acceptable Use

You agree not to use AktAI for any purpose that is unlawful or prohibited by these Terms. Specifically, you shall not:

• Use the service for any illegal purpose or in violation of any applicable local, national, or international law or regulation.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the platform.
• Scrape, crawl, or use automated means to extract data or content from the platform.
• Attempt to gain unauthorized access to the service, other user accounts, or any related systems or networks.
• Share your account credentials with third parties or allow others to access the service through your account.

7. Intellectual Property

• AktAI and its licensors retain all intellectual property rights in the platform, including but not limited to the software, design, branding, and documentation.
• You retain ownership of all data you upload to the platform and all documents you generate using the service.
• AI-generated content produced by the platform is provided "as is." You are responsible for reviewing and verifying any AI-generated outputs before use.
• These Terms do not grant you any rights to use AktAI's trademarks, logos, or other brand features without prior written consent.

8. Limitation of Liability

• To the maximum extent permitted by applicable law, AktAI's total aggregate liability to you for any claims arising out of or related to these Terms or the service shall not exceed the total fees paid by you to AktAI in the twelve (12) months preceding the event giving rise to the claim.
• In no event shall AktAI be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, regardless of the cause of action or the theory of liability.
• Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or willful misconduct.
• You acknowledge that compliance decisions made based on the Service are your own responsibility. AktAI shall not be liable for any penalties, fines, or damages resulting from your compliance decisions.

9. Data Usage

Your use of the service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data.

• All personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable Norwegian data protection legislation.
• Data is retained in accordance with our data retention schedule, as detailed in our Privacy Policy.
• We do not sell your data to third parties. Data shared with third-party processors is limited to what is necessary to provide the service.

10. Termination

• Either party may terminate this agreement at any time by providing written notice to the other party.
• AktAI reserves the right to suspend or terminate your account immediately, without prior notice, if you violate these Terms or engage in conduct that AktAI reasonably believes is harmful to the service or other users.
• Upon termination, you will have 30 days to export your data from the platform. After this period, your data will be deleted in accordance with our data retention schedule.
• Termination does not affect any rights or obligations that accrued prior to the termination date, including any outstanding payment obligations.

11. Changes to Terms

We may update these Terms of Service from time to time. For material changes, we will provide at least 30 days' advance notice via email or through a prominent notice on the platform.

Your continued use of the service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the service and cancel your subscription.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict of law provisions.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of Oslo District Court (Oslo tingrett), unless mandatory consumer protection legislation in your country of residence provides otherwise.

If you are a consumer within the European Union, you are entitled to the protections afforded by the mandatory provisions of the consumer protection laws of your country of residence, and nothing in these Terms shall affect those rights.

13. Contact

AktAI is currently operated as a personal project. Operator and entity details will be published here upon incorporation.

If you have any questions about these Terms of Service, please contact us at:

support@aktai.eu